Question 1

Do you operate anywhere else in the world other than the US?

Accepted Answer

We operate all over the world. Each use case varies. There is not a one size fits all scenario for this type of service.

Question 2

How many Protostream devices are needed?

Accepted Answer

At least two, but can be as many locations as needed.

Question 3

Do you need anything else other than an ARCA or GEMINI?

Accepted Answer

Some peripherals are required depending on your use case, like speakers for monitoring, recording software, typical studio environment gear.

Question 4

How many people does it take to set up? How big is it?

Accepted Answer

One person can set up the unit onsite. The ARCA fits into a pelican 1535 air (overhead bin size). The GEMINI is a 5u unit.

Question 5

How much time does it take to set up?

Accepted Answer

The streams and the mixing engine can be preprogrammed before the gig, so that when the ARCA or GEMINI arrives on site, the only thing that needs to happen are plugging in power, internet, and a connection to the audio network.

Question 6

What is the quality of the audio being transferred over the internet?

Accepted Answer

48k/24bit, fully transparent and uncompressed. As if you were receiving the audio at your console onsite.

Question 7

What kind of mic pres can you use when capturing analog mics?

Accepted Answer

Any pre of your choosing. You just need to convert the signal to Madi, Dante, or Ravenna to get it over the internet to its destination.

Question 8

How much bandwidth is required?

Accepted Answer

We use streams in 8-channel chunks for the best audio resolution, and each 8-channel stream is about 10Mbps. For a full 64-channel stream it would be 8×10Mbps for a total of 80Mbps. You can use as much or as little of that bandwidth as required by your specific use case. However, we spec total network bandwidth for each scenario to account for control traffic, etc.

Question 9

What about backup scenarios? What if the internet goes down?

Accepted Answer

We love backup solutions. In the event of an internet failure, we custom tailor backup solutions for each event that we do.

Question 10

Redundancy? What about redundancy?

Accepted Answer

Redundancy is a dark rabbit hole we venture down quite often. The unfortunate answer is that it depends; it depends on several things, and most of which are the weak links of things. Does the event location have redundant internet? Power redundancy? Do you have time to test the redundancy? Is your studio or capture location ready to skip or fail the bits? If the originating location doesn’t have any of these redundancies, then redundancy just isn’t logically planned from beginning to end anyway. This is where creative backup solutions come into play, and we often include tailored ‘redundancies’ come into play.

Question 11

What else can you do once connected to the event site audio network?

Accepted Answer

Once connected to the network, anything on the audio network can be manipulated remotely: comms programming, RF coordination, Dante network labeling and patching, etc.

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